Remon Lab
Services

Everything from the first messy idea to shipped, running software.

We work end-to-end — or plug into any stage. The constant: senior practitioners who extract the real requirement, write the brief, and make sure what ships actually works in your environment.

01

LINE Mini App & OA

Reach patients and customers where they already are — inside LINE, with no new app to install.

Queue management & ticketing
Appointment booking + reminders
Messaging API notifications
HIS / EHR integration
Rich menu & LIFF flows
PromptPay in-chat payments
02

Enterprise Web & Dashboards

Back-office and operations tools your staff actually want to use — fast, clear, and permissioned.

Admin & back-office portals
Real-time queue / ops dashboards
Role-based access control
Reporting & data exports
Audit trails & logging
Real-time visualization
03

Product Strategy & UX

The part most studios skip. We turn vague pain into a requirement sharp enough to build against.

User research & interviews
Journey & service mapping
Wireframes & prototypes
Requirement → technical brief
Usability testing
Go-to-market planning
04

API Integration & Systems

The hard plumbing — connecting systems that were never meant to talk, securely and at speed.

HIS / EHR connectors
Payment gateways (PromptPay)
Identity (AINU) & eKYC
Logistics & government APIs
PDPA-compliant middleware
Webhooks & real-time sync
How an engagement runs

Accuracy up front. Lower cost downstream.

01 /
Extract

We sit with your team and pull out the real requirement — in your language, with no change to how you already work.

02 /
Translate

We turn it into a precise product and technical brief that removes ambiguity, scope creep, and costly rework.

03 /
Build

Our senior team ships it — or we match it to the right vendor with a brief they can start on day one.

End-to-end

We own the product from research to launch — strategy, design, build, and integration under one roof.

Brief & match

We extract the requirement and write the brief, then hand it to a vetted vendor — and keep them honest.

Embedded senior

Drop a practitioner into your team to unblock a specific stage: discovery, architecture, or delivery.

FAQ

Common questions about our services

Do I need a written spec before I contact you?

No. That's the part we do. Describe the problem in your own words — the technical brief is our output, not a prerequisite for talking to us.

Can you just write the brief and match us with a vendor, without building it yourselves?

Yes — that's the 'brief & match' engagement model. We extract the requirement, write the brief, hand it to a vetted vendor, and stay accountable for whether they deliver against it.

What's the difference between a LINE Mini App and an enterprise dashboard?

A LINE Mini App is customer/patient-facing — booking, queueing, notifications, payments, inside an app people already have. An enterprise dashboard is internal-facing — the admin, ops, and reporting layer your staff use to run the operation. Most institutional projects need both, connected to the same backend systems.

Do you work with teams that already have an in-house dev team?

Yes. The 'embedded senior' model is built for this — we plug a practitioner into a specific stage (discovery, architecture, or delivery) instead of replacing your team.

How do you handle compliance and integration with existing systems (HIS/EHR, payments, identity)?

This is a core part of the API integration & systems service — HIS/EHR connectors, PromptPay, AINU/eKYC identity verification, and PDPA-compliant middleware are built for institutional environments where compliance isn't optional.

Tell us the pain. We’ll come back with a brief.

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